Living Standards | Food
Community Connections | Neighbourhoods, Indigenous Peoples, Children And Youth

North East Family Connections Society

Working with low income families in NE Calgary, we provide support and assistance with issues ranging from food security, parenting issues, domestic violence and financial instability. We strengthen families' well-being and assist them in living a healthier lifestyle.

Our Story

Why We Exist

Carol and Bill* were nervous about their first appointment, and understandably so. Both recently out of jail, they were trying to find their way in a world that had not been kind.

They had gone through a detoxification program and had recently received guardianship of Bill’s children. The children, Scott and Bobby, two active boys, ages 10 and 11 had been in the care of their birth mother and various temporary placements for over two years. The younger boy, having some developmental disabilities, was most severely affected by the separation and the whole family was struggling with all aspects of life.

The Registered Social Worker at North East Family Connections, drawing on her personal and professional expertise, knew just how to assist this family and designed both short-term and long-term case plans to assist.

Immediate needs were addressed with access to the NEFC onsite pantry and clothing room as well as referrals to community based Agencies that will assist monthly until the family gets back on their feet.

North East Family Connections also laid out a long-term plan.

This plan included successfully finding tuition funding for the youngest boy to attend a school suited to his special needs. They were also able to recommend enrollment to a partner Agency for a long-term financial assistance program to help with clothing, school fees, sports and opportunities for the boys to reach their full potential.

Bill has been set up with an employment counselor, and though still struggling, has been able to find part time work.

Carol successfully found full work while using the public computers and resume writing assistance available at NEFC.

She continues to embrace her new role as the family earner and Bill has enrolled in parenting classes offered at NEFC. He is also going to attend the Financial Literacy training offered by the staff as well.

With just one phone call and the guidance of a compassionate and caring Agency, this family is well on their way to finding stability for themselves and their children and their new journey to happiness and productivity has begun.

One phone call, one appointment, one path to a better life begins.

North East Family Connections (NEFC) provides insight, referrals, programs and knowledge to assist families on their journey to becoming a stronger, more resilient family.

*These are not their real names (Carol and Bill) as we wish to protect the privacy of our clients.


Our Impact

What We Do

NEFC provides  professional assessment services to assist families understand their root causes of their issues, provides services and programs to help address those problems and follow – up services to maintain families on their path to resiliency and betterment.  Stronger families means stronger children and brighter futures.

NEFC provides services to address the needs of families in the communities of Falconridge, Castleridge, Coral Springs, Martindale, Monterey Park, Pineridge, Redstone, Rundle, Saddleridge, Skyview Ranch, Taradale, Temple and Whitehorn.

Since 1998 we have assisted 79,410 people; either through the intake and referral process, on site programs, partner groups running on site, the computer lab or the fax, photocopy services.

We have been hosting a Christmas Hamper Depot in partnership with the Calgary Food Bank at the Full Gospel Church since 2006.  This depot is fully manned by volunteers from the Board of the NEFC, staff, youth and friends of the NEFC.  Having the depot at the Church allows the families in the area access to their food hampers without having to drive to the main depot, which at Christmas time can be an added burden to them.

Our Programs

How We Do It

Our programs include Domestic Violence Impact programs & Family Parenting and counselling.  In partnership with various city agencies,  we offer many parent centered programming including Magic Carpet Ride, Motherhood Matters, Cross Cultural Parenting, Nobody’s Perfect, art programs, referrals and more.

Parents often struggle with how to make sure their children are getting enough play time with those their own age.  Magic Carpet Ride offers many opportunities for children of the same age (3 – 5 years) to play, read, create art, eat, and spend time together.  The best part of the program is that it is free and in the community.

Teenagers can be particularly trying for some parents.  The Familiy Iniativies program through Hull Child and Family Services offers In-Home Support to families experiencing this.  The family can get connected to this program though an appointment with the Family Support Worker.

Our Requests

What You Can Do

North East Family Connections is always looking for new Board members with new ideas to better the lives of the families living in our communities. Got an idea for a program you want to run for families or youth? Come talk to one of our staff members to work out the details.

Our Board members are all exceptional in their own areas of expertise. One new Board member recently joined because she has a passion and is excited about creating programs for Aboriginals. One Board member has been instrumental in getting helping with the yearly audit, and one Board member has been helpful on committees for the community grants.

If you are interested in volunteering as a Board member, please visit the office at 95 Falshire Drive N.E (in the lower level of the Falconridge/Castleridge Community Centre) or contact by phone at 403-293-0424 ext 102 or by email at




Stay Connected


Sue Holt

North East Family Connections Society


Charitable Number: 872867064RR0001

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